Every operator on the till-roll is scored against six axes. Weights total one hundred. Below is the rubric in full, with the line-items the desk actually checks per axis. The weights have not moved since this site went live; if they ever do, the desk will print the change at the top of the page.
UKGC account verified directly against the public register at gamblingcommission.gov.uk on the day the receipt is printed. We mark down any operator with an open enforcement action, a public sanction in the previous 18 months, or a recent change in licensee name that we have not yet been able to verify. We do not invent numbers — where a UKGC account number is shown, it has been cross-checked against the register.
A real funded account places a qualifying stake, settles it, and requests a payout. The funded-tests lead logs three timestamps — time of withdrawal request, time of pending-state approval at the operator, and time the money lands in the receiving account. The figure printed on the till-roll is the median across the cycle, in working hours rather than calendar hours. Anything over 72 working hours costs marks on this axis.
The wagering multiplier, time-window, contributing-game list, and max-bet during wagering must all be readable on the operator's welcome page before a deposit lands. Operators that bury wagering inside a separate T&Cs PDF, or that change the contributing-game list mid-cycle without a public notice, lose marks. UKGC-discouraged phrasing ("risk-free bet", "guaranteed", "won't lose") forfeits the entire line-item.
Two scripted queries per operator across a rolling fortnight. We measure first reply, accuracy, and whether the agent quoted UKGC LCCP correctly when asked a compliance question. Live chat outside operator-stated hours does not penalise this axis as long as the operator stated those hours upfront.
Loss limits with arbitrary windows, time-out at one click, deposit-limit reductions live within 24 hours, GamStop integration visible from the lobby, reality-check frequency at the UKGC minimum or shorter. Each of those is a single bullet on the safer-side axis; missing two bullets costs the axis half its weight.
A small carry-forward weight to keep last cycle's findings honest. Older receipts decay against the current one. Where an operator has shipped a material change between cycles — a new bonus structure, a regulator notice, a withdrawal-time shift — the recency axis triggers a fresh funded test for the new cycle.
What the score is NOT
The score is not a forecast that you will win at the operator. No editorial rubric can promise that — gambling is, by design, a negative-expectation activity. The score is a printed editorial assessment of how cleanly the operator runs its side of the till, on the axes above. Read it as a receipt, not as a recipe.